Key Data

• Trading Name: Stripe
• Legal Entity: Stripe, Inc./Stripe Servicing, Inc
• Activities: Payment Platform
• Location: San Francisco, USA
• Regulations: licensed and regulated as a money transmitter in the USA
• Key People: Patrick and John Collison

Stripe is widely recognized as a powerful payment platform that offers comprehensive tools for online businesses, ranging from startups to large enterprises. It facilitates seamless payment processing and comes packed with additional features for running an online business.

Offering

Stripe Payments is Stripe’s online payment processing solution that accepts dozens of payment methods in a wealth of different currencies, making it a strong fit for online retailers that sell in multiple countries.
Stripe users can accept in-person payments by integrating Stripe Terminal.

Key Features:

• Payment Options and Integration: Stripe supports a multitude of payment methods, including credit cards, bank transfers (ACH), and popular digital wallets like Apple Pay and Google Pay. This makes it an incredibly versatile choice for businesses targeting a global customer base.
• Subscription Billing: Stripe’s recurring billing system is highly adaptable, allowing businesses to implement various billing models such as fixed, tiered, usage-based, or per-seat charges. It also automates tax calculation and collection.
• Marketplace Payments: Stripe Connect is designed for platforms and marketplaces, enabling them to easily facilitate payments to multiple parties, ensuring compliance and reducing the operational complexity of running a marketplace.
• Financial Reporting and Analytics: The platform offers detailed financial reporting that helps businesses track payments, understand revenue patterns, and gain insights into their financial health.

Serving Industries

Stripe Payments is ideal for businesses with a global customer base as it supports payments in over 135 currencies and various payment methods. It’s particularly beneficial for businesses that primarily sell online and can take advantage of Stripe’s advanced features, such as its open API. Additionally, having a software developer on the team allows for full customization of the checkout process, maximizing Stripe’s potential for tailored payment solutions.

Prohibited Businesses

Processing companies can choose to prohibit particular business types from using their services. In the case of Stripe, many industries that are considered “high risk” won’t be able to use Stripe. This includes businesses in firearm sales, adult entertainment, software as a service (SaaS) and more.

Customer Review

Trustpilot: 2,5 Stars with 13.000+ Reviews

It is accredited by the Better Business Bureau (BBB) and maintains an A+ rating.

Conclusion and Rating

We are downgrading Stripe to orange from a customer perspective due to their poor customer reviews on Trustpilot. However, there are no other negative incidents relating to Stripe and compliance, and technically they are in a good position.