SoFi

Online Banking

Key Data

  • Trading Name: 
  • Legal Entity: Social Finance, Inc/SoFi Digital Assets, LLC/SoFi Securities LLC
  • Activities: Online Banking
  • Location: San Francisco, USA
  • Regulations: FinCEN registered Money Service Business
  • Key People: Mike Cagney, Ian Brady, James Finnigan, and Dan Macklin

SoFi, a fintech firm, provides an extensive suite of financial tools and services designed to assist individuals in attaining financial autonomy. Their portfolio encompasses student loan refinancing, mortgages, personal loans, investment and banking services, insurance, credit cards, and career guidance. The company’s mission is to offer holistic financial solutions, enabling members to effectively manage their money, invest, and strategize for the future.

In 2018, SoFi introduced SoFi Invest, which offers commission-free trading. By February 2019, they had collaborated with Coinbase to venture into cryptocurrency trading. A significant milestone for the company was in May 2019 when they raised $500 million in a funding round. Later that year, in September, they acquired the naming rights to SoFi Stadium. Notably, SoFi became the pioneering cryptocurrency firm to facilitate cryptocurrency transactions.

Fast forward to 2021, SoFi debuted in the public market by merging with a SPAC spearheaded by Chamath Palihapitiya.

Offering

Their service includes:

  1. Student Loan Refinancing
  2. Personal Loans
  3. Mortgage Loans
  4. Investing
  5. Insurance
  6. Banking Services
  7. Credit Cards
  8. Career Services

Fees

SoFi’s fee structure varies depending on the specific product or service. They strive to offer competitive and transparent pricing to their customers. For instance, their investment services may have management fees associated with certain products, while their banking and lending products might have different fee structures. It’s essential for customers to review the terms and conditions of each product to understand the associated fees.

Industries

SoFi primarily operates in the financial services industry, with a strong emphasis on the fintech sector. Their services touch various aspects of personal finance, including education, loans, mortgages, investing, insurance, banking, and career development. This broad range of offerings positions SoFi as a versatile player in the financial technology landscape.

Regulation

Yes, SoFi is regulated by various authorities in the US, such as the Federal Trade Commission (FTC), the Office of the Comptroller of the Currency (OCC), and the Federal ReserveThe FTC has issued a final order that prohibits SoFi from making false or unsubstantiated claims about its products and savings1The OCC and the Federal Reserve have approved SoFi’s applications to become a Bank Holding Company and operate its own national bankSoFi also follows the general laws and rules that aim to maintain confidence and stability in the financial system.

People

SoFi was founded by Mike Cagney, Ian Brady, James Finnigan, and Dan Macklin in 2011. Over the years, the company has been led by a team of experienced professionals in the fintech and finance sectors. The leadership team at SoFi plays a crucial role in shaping the company’s strategy and guiding its growth. Additionally, SoFi has a community of members and users who benefit from its services and contribute to its success.

Customer review

SoFi has a mixed reputation among its customers, according to the online reviews. Some customers praise the ease of the application process, speed of funding, and helpfulness of customer support, while others complain about the lack of transparency, poor communication, and technical issuesSoFi has a 4.6-star rating on TrustPilot and a 3.8-star rating on ConsumerAffairs. SoFi’s checking and savings account also has advantages, such as a high APY, no monthly or overdraft fees, and good remote customer service options.

Conclusion

We rate them green as all necessary compliance information is given, they are regulated, and there are no serious negative issues surrounding the bank.

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